Privacy policy
Pawvelle Home, operated by CLOTH CLIP LLC, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit PawvelleHome.com, place an order, contact us, or otherwise use our services.
Information We Collect
Depending on how you interact with our store, we may collect:
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Name, billing address, shipping address, email address, and telephone number;
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Order, transaction, return, and customer-service information;
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Payment-related information processed by Shopify and applicable payment providers;
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Device, browser, IP address, and website activity information;
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Marketing preferences and communication history; and
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Information you voluntarily provide through forms, emails, reviews, or customer support.
We do not directly store complete payment card numbers.
How We Use Information
We may use personal information to:
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Process payments and fulfill orders;
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Provide shipping, tracking, returns, exchanges, and refunds;
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Communicate about orders and customer-service requests;
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Prevent fraud, abuse, security threats, and unauthorized transactions;
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Maintain and improve our website, products, and services;
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Measure website and advertising performance;
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Provide marketing communications when permitted;
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Comply with legal, tax, accounting, and regulatory obligations; and
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Enforce our policies and protect our legal rights.
Shopify and Service Providers
Our store is hosted by Shopify. Shopify processes personal information to provide storefront, checkout, payment, security, analytics, and related ecommerce services.
We may also share necessary information with service providers such as:
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Payment processors;
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Shipping carriers and fulfillment providers;
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Website hosting and technical providers;
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Customer-support and email providers;
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Fraud-prevention and security services;
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Analytics and advertising providers, including Google; and
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Professional advisers or government authorities when legally required.
These providers receive information only as reasonably necessary to perform their services or satisfy applicable legal requirements.
Advertising and Analytics
We may use Google Merchant Center, Google Ads, Google Analytics, or related technologies to understand website activity, measure advertising performance, and present relevant advertising.
Depending on applicable privacy law, some advertising activities may be considered sharing personal information for targeted advertising. Where required, you may manage consent through our Cookie Preferences tool or use an available data-sharing opt-out page.
Marketing Communications
You may subscribe to receive promotional emails. You can unsubscribe using the link included in a marketing email or by contacting us.
Unsubscribing from promotional messages does not prevent us from sending necessary transactional communications about orders, returns, security, or customer service.
Cookies
We use cookies and similar technologies for website operation, checkout, security, preferences, analytics, and advertising. Additional information is available in our Cookie Policy.
Where required, non-essential cookies are used only after consent. You can review or change your preferences using our Cookie Preferences tool.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, and comply with legal, tax, and accounting obligations.
Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have the right to:
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Request access to personal information;
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Request correction or deletion;
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Receive a copy of certain information;
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Withdraw consent where processing is based on consent;
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Object to or restrict certain processing; and
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Opt out of certain data sharing or targeted advertising.
To submit a request, email support@pawvellehome.com. We may need to verify your identity before completing the request.
You may also use Shopify-supported privacy controls available through our website.
Children’s Privacy
Our website and products are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
Policy Changes
We may update this Privacy Policy when our practices, services, or legal obligations change. The current version will be posted on this page.
Contact Us
Pawvelle Home
Operated by CLOTH CLIP LLC
311 E Clinton St
Clinton, MO 64735
United States
Email: support@pawvellehome.com
Phone: +1 (937) 304-9999