Payment Policy

All prices and transactions on PawvelleHome.com are displayed and processed in United States dollars (USD), unless otherwise indicated at checkout.

Accepted Payment Methods

Depending on device, location, and checkout eligibility, available payment methods may include:

  • Visa;

  • Mastercard;

  • American Express;

  • Discover;

  • Diners Club;

  • Shop Pay;

  • Apple Pay;

  • Google Pay; and

  • PayPal.

The payment options displayed during Shopify checkout are the currently available methods for your order.

We do not accept cash on delivery, checks, telephone payments, or direct bank transfers. We do not currently offer installment financing.

Payment Authorization

When an order is submitted, your payment method may be authorized or charged through Shopify and the applicable payment provider.

Payment must be successfully authorized before an order can be accepted and fulfilled.

Payment Security

Payments are processed through Shopify and applicable third-party payment providers. Pawvelle Home does not directly store complete payment card numbers.

Customers are responsible for providing accurate billing, contact, and payment information.

Declined Payments

A payment may be declined because of incorrect card details, insufficient funds, fraud-prevention controls, provider restrictions, or authorization requirements.

If payment is declined, contact your bank or payment provider. Pawvelle Home generally cannot determine the specific reason for a decline.

Fraud Prevention

We may review, hold, refuse, or cancel an order that appears fraudulent, unauthorized, unusually risky, or inconsistent with the information provided.

We may request reasonable verification before processing an order. If a canceled order was charged, the payment will be reversed or refunded to the original payment method.

Pricing Errors

If an obvious pricing or listing error affects an order, we may contact the customer for instructions or cancel and refund the order.

Taxes

Applicable sales tax is calculated and displayed during checkout based on the order and delivery information.

Refunds

Approved refunds are returned only to the original payment method. Please review our Refund Policy for complete conditions and processing times.

Contact

For payment-related questions, contact:

support@pawvellehome.com
+1 (937) 304-9999