Terms of Sale
These Terms of Sale apply to purchases made through PawvelleHome.com. Pawvelle Home is operated by CLOTH CLIP LLC.
By submitting an order, you agree to these Terms of Sale together with our Refund Policy, Shipping Policy, Payment Policy, and Terms of Service.
Products
We create or carefully source pet-home products for sale through our website.
Product images and descriptions are provided to help customers make informed decisions. Minor differences may occur in color, texture, dimensions, stitching, material appearance, or finish.
Product-specific materials, measurements, intended uses, and care instructions are shown on the applicable product page.
Prices and Currency
Prices are displayed in United States dollars unless otherwise stated.
We may change prices, promotions, descriptions, and availability before an order is submitted. Price changes do not affect an accepted order unless an obvious pricing or listing error occurred.
Applicable taxes are calculated and displayed at checkout.
Order Submission and Acceptance
Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily constitute final acceptance.
An order is accepted when we approve payment and begin fulfillment.
We may refuse or cancel an order because of:
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Product unavailability;
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Failed or unauthorized payment;
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Suspected fraud or abuse;
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Incorrect customer information;
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Shipping to an unsupported location;
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Purchase-quantity restrictions; or
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An obvious pricing, description, or technical error.
If a canceled order has been charged, we will issue a reversal or refund to the original payment method.
Payment
Payment must be successfully authorized through an available checkout method.
Available methods are displayed during checkout and may include major payment cards, Shop Pay, Apple Pay, Google Pay, and PayPal.
Promotions
Promotional offers are subject to their stated conditions and availability. Unless expressly permitted, multiple discount codes cannot be combined in one order.
Promotions have no cash value and cannot be applied retroactively.
Inventory and Out-of-Stock Products
Inventory information can change. If a purchased product becomes unavailable, we will contact the customer.
Depending on the circumstances, the customer may choose an available replacement, wait for restocking when feasible, or receive a refund for the unavailable product.
Shipping
We ship only to eligible addresses within the contiguous 48 United States.
Orders are normally processed within 1-3 business days and delivered within another 3-5 business days. Complete shipping terms are provided in our Shipping Policy.
Cancellations and Changes
Cancellation or modification may be requested before shipment. We cannot guarantee changes after order processing begins.
Once shipped, an order cannot be canceled and must follow the return procedure.
Returns, Exchanges, and Refunds
Eligible products may be returned within 30 calendar days after delivery. Products must meet the conditions stated in our Refund Policy.
Approved refunds are issued to the original payment method within 10 business days after return approval. Financial institutions may require additional posting time.
Product Use and Pet Supervision
Customers are responsible for selecting products appropriate for their pet’s size, behavior, and needs.
Inspect products regularly for wear or damage. Discontinue use if a product becomes damaged or presents a potential safety risk. Pets should be supervised when appropriate.
Products are not substitutes for veterinary advice, professional training, or continuous supervision.
Limitation of Liability
Nothing in these Terms excludes consumer rights or liability that cannot legally be excluded.
To the extent permitted by law, we are not responsible for indirect or consequential losses arising from misuse of a product, failure to follow care or safety instructions, or circumstances outside our reasonable control.
Governing Law and Disputes
These Terms are governed by the laws of the State of Missouri, except where applicable consumer law provides otherwise.
Before pursuing formal proceedings, customers should contact support@pawvellehome.com so both parties can attempt to resolve the matter in good faith.
Unresolved disputes may be submitted to a court with appropriate jurisdiction in Missouri, subject to applicable consumer rights.
Contact Us
Pawvelle Home
Operated by CLOTH CLIP LLC
311 E Clinton St
Clinton, MO 64735
United States
Email: support@pawvellehome.com
Phone: +1 (937) 304-9999